Question 1

How do I set up TBK Bank online bill pay?

Accepted Answer

Log in to TBK Bank online banking or the mobile app, open the Bill Pay module, and accept the Bill Pay service agreement. Add your first payee by entering the company or person you pay, their account number, address, and phone. The system validates well-known billers against a national directory for electronic delivery. Private-party payees receive paper checks. Repeat for each payee. Once payees are added, schedule one-time or recurring payments from any checking or money market account.

Question 2

How do I schedule a recurring payment?

Accepted Answer

After adding a payee, choose Schedule Payment, enter the amount and first payment date, then choose Recurring. Set frequency (weekly, biweekly, monthly, quarterly, or annual) and an optional end condition like a specific end date or maximum number of payments. Review the estimated delivery dates and confirm. Recurring series can be skipped for one payment, paused, edited in amount or frequency, or cancelled at any time before the next cutoff.

Question 3

How do I enable eBills at TBK Bank?

Accepted Answer

For supported billers — typically large utilities, credit card issuers, insurance companies, and telecom providers — choose Enable eBill inside the payee detail screen. Enter your biller account login credentials one time. The biller then transmits each new statement into TBK Bank Bill Pay automatically, including amount, due date, and a PDF version. You can pay manually on each arrival or enable auto-pay of the full statement amount on the due date.

Question 4

How do I cancel or edit a scheduled payment?

Accepted Answer

Open Bill Pay, select the scheduled payment, and choose Edit or Cancel. Payments can be cancelled up to the cutoff shown in the payment detail — typically the evening before the scheduled send date. After the cutoff, the payment has been released and cannot be recalled from Bill Pay. Edits to amount or date must happen before the cutoff. Recurring series edits apply to all future occurrences unless you choose the edit only this occurrence option.

Question 5

Can I pay a person through TBK Bank Bill Pay?

Accepted Answer

Yes. TBK Bank Bill Pay supports person-to-person payments by paper check or by email/text request where the recipient provides bank account details inside a secure form. For faster person-to-person payments between U.S. bank customers, use Zelle inside the TBK Bank mobile app — Zelle settles in minutes between participating banks using just the recipient's U.S. mobile number or email address. Both Bill Pay and Zelle are included free for personal checking customers.

Step	Input Required	Expected Result	Time
Enroll	Accept service agreement	Bill Pay module unlocks	<1 min
Add electronic payee (known biller)	Company name, account number	Address auto-populates; electronic delivery set	1-2 min
Add check payee (private)	Name, address, phone, account (optional)	Paper check delivery set	2 min
Schedule one-time payment	Amount, send date, pay-from account	Confirmation with delivery date	1 min
Schedule recurring series	Amount, frequency, start, end condition	Series appears in upcoming payments	2 min
Enable eBill	Biller credentials	Statements arrive automatically	3-5 min
Edit scheduled payment	New amount or date (before cutoff)	Payment updated, old version cancelled	1 min
Cancel scheduled payment	Confirmation before cutoff	Payment cancelled, not sent	<1 min
Configure alerts	Channel and threshold	Every Bill Pay event delivers alert	2 min
Delete payee	Confirm removal	Payee removed; history retained	1 min

TBK Bank Online Bill Pay — Set Up and Manage Scheduled Payments

TBK Bank Online Bill Pay Setup — April 2026

Setup Walkthrough — From Enrollment to First Payment

1. Enroll in Bill Pay

2. Add Payees

3. Schedule First Payment

4. Enable Recurring or eBill

5. Monitor and Manage

Bill Pay Setup Steps Reference

Bill Pay Best Practices

Lead Time Awareness

Alerts and Review

Frequently Asked Questions — TBK Bank Online Bill Pay