TBK Bank account alerts deliver real-time notifications about balance changes, transactions, Bill Pay activity, wires, fraud events, and security changes. Configure alerts through online banking or the mobile app and choose any combination of SMS text, email, and mobile app push notifications per alert type. Fraud and security alerts fire automatically and cannot be disabled. Every other alert is fully customizable per account, per channel, per threshold.
Alerts complement the TBK Bank mobile app and online banking by pushing information to customers without requiring a login. A single push notification about a new debit card charge takes a second to review and approve or deny. Low-balance alerts sent in the morning prevent overdrafts before they happen. Wire transfer alerts confirm every outbound wire so unauthorized activity surfaces immediately. Contact customer service at +1-877-482-2265 for alert setup help.
Configure Alerts Mobile App
Alerts live in Settings, Alerts inside both online banking and the mobile app — configure them once and every workflow syncs to your phone.
Pick any combination of SMS, email, and push per alert type. Push notifications require the TBK Bank mobile app installed with notifications permitted in device settings. SMS requires a confirmed U.S. mobile number. Email uses the address on file in online banking. Separate channels per alert lets you route noisy low-priority alerts to email and high-priority fraud alerts to push.
Set dollar thresholds for low balance, high balance, single transaction above amount, and running total above amount. Filter by transaction type (debit card, ACH, wire, deposit, Bill Pay) or merchant category (gas, restaurant, travel). Schedule daily summary alerts for 7:00 AM CT to start every day with the overnight balance and pending transactions.
Every alert category supports multiple channels and trigger conditions. Fraud and security alerts always deliver regardless of other settings.
| Category | Trigger | Channel Default | Typical Latency |
|---|---|---|---|
| Low balance | Balance falls below threshold | SMS + email | Seconds |
| Large transaction | Single transaction above threshold | Push + email | Seconds |
| Debit card purchase | Card authorization above $0 | Push | Seconds |
| Direct deposit received | ACH credit posts | Minutes | |
| Wire transfer | Outbound or inbound wire | Push + SMS + email | Seconds |
| Bill Pay scheduled | Payment scheduled or sent | Minutes | |
| Zelle sent or received | Zelle payment event | Push | Seconds |
| Login from new device | MFA passed from unseen device | Push + email | Seconds |
| Password changed | Profile security change | Email + SMS | Seconds |
| Suspected fraud (always on) | Risk score above threshold | Push + SMS + email | Seconds |
Deposits FDIC insured. Consumer disclosure obligations under CFPB regulations.
Real-time alerts cut the gap between fraudulent activity and customer response from hours to seconds. One-tap confirm or deny from a push notification blocks further activity immediately.
Push notifications include one-tap Confirm or Deny. Denying a transaction automatically freezes the debit card, initiates a dispute, and notifies fraud operations — no phone call required.
New-device login alerts catch credential stuffing attempts. Password change and contact info change alerts stop account takeover by warning the legitimate customer even if an attacker bypasses login MFA.
Alert channels, thresholds, fraud response speed, and pausing alerts.
SMS, email, and push notifications. Any combination per alert. SMS needs confirmed U.S. mobile; push needs the mobile app with notifications permitted; email goes to the address on file.
Balance, transaction amount, transaction type, merchant category. Also login events, profile changes, Bill Pay, wires, Zelle, card controls.
Seconds. Push is fastest, SMS follows, email within 1-2 minutes. One-tap confirm or deny included on every fraud alert.
Yes, except fraud and security alerts. Pause or edit any other alert in Settings, Alerts inside online banking or mobile app.